Good catch.  Yes in the top right-hand corner there is a QR-code icon.  We also sell design straps under our MobyFox brand. Some of our straps include a QR-code in the packaging to unlock special collections (you might also get your hands on a QR-code as part of a promotion).  However you get a code from us, just click the QR-code icon, aim the target at the physical QR-code, and as special collection will be automatically added to your ‘MY FACES’ list.

Pretty easy, just a few clicks and you’re done.  The steps are slightly different for static versus animated Watch Face.

To install a static Watch Face: Go into one of your collections, and click a Watch Face you like. You’ll see a preview window with a large orange button at the bottom that says ‘Create Watch Face’, click it.  Then you’ll see an iOS pop-up menu at the bottom of the screen. You’ll see another ‘Create Watch Face’ option in that pop-up. Click it, and you’ll see two options: a Photo option and a Kaleidoscope option. Go for the top (Photo) option. Then you can move the time around, and add complications above and below the time.  Once you are happy with the preview click ‘ADD’. That’s it. The Watch Face will now appear on your Apple Watch.

To install an animated Watch Face: Go into one of your collections, and click an animated Watch Face you like (it will have a play  ▶️ symbol in the preview). You’ll see a preview window with a large orange button at the bottom that says ‘Create Watch Face’, click it. You’ll then see a pop-up window telling you the Watch Face has been sent to your Camera Roll. Exit the MobyFace App and open either Photos or Camera (we like Camera because you’ll see a little preview of the Watch Face in the bottom left-hand corner of the screen that you can click on to bring it up). Highlight the Watch Face image, and click the share icon (a small box with an arrow pointing upwards) in the bottom left-hand corner. You’ll see a pop-up menu at the bottom of the screen, scroll along it until you get to ‘Create Watch Face’. Click it, and you’ll see two options: a Photo option and a Kaleidoscope option. Go for the top (Photo) option. Then you can move the time around, and add complications above and below the time.  Once you are happy with the preview click ‘ADD’. That’s it. The animated Watch Face will now appear on your Apple Watch.

Once you go inside an ‘ AVAILABLE’ collection you will see a ‘FREE UNLOCK' button in the top right-hand corner. For now all collections in the App are free, so you can unlock as many as you like.  Once you unlock a collection it moves from the ‘AVAILABLE’ list to ‘MY FACES’. Anything in the MY FACES list is already on your iPhone, and you can immediately install any Watch Face from these collections on your Apple Watch.

Send us an email at support-emea@mobyfox.com  and we’ll get back to you as soon as we can!

You can also do this inside the MobyFace App: Just click on the setting icon in the top left-hand corner, and click ‘Contact Support’. This will automatically generate an email draft (with your App ID included) where you can send us a note about what your question is.